Your satisfaction is our priority
At Swagnik, your satisfaction is our priority. We ensure that every product reaches you in perfect condition. However, if you are not completely satisfied with your purchase, we are here to help.
You can return any product within 30 days of purchase if it is unused and in its original packaging.
If the package remains unopened, please contact your nearest Swagnik retailer or our customer support team for guidance.
Products that are opened, used, or damaged after delivery cannot be returned unless they were received in a defective condition.
Please note: Certain items such as perishable goods, food products, or hygiene-related items may not be eligible for return.
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days, and the amount will be credited to your original payment method.
We only replace items if they are defective or damaged upon receipt. To request an exchange, contact our support team with your order details.
If you have any questions about our return, refund, or exchange policy, please don't hesitate to contact our customer support team.
Contact Support